Verify Your phgalaxy Account Before You Cash Out
Account verification protects your balance and keeps your withdrawals moving without holds. We ask for a government-issued ID and a selfie — the standard documents used across Philippine e-wallet services like GCash and Maya. Upload them through the verification tab in your account settings; our team reviews submissions and updates your account status once cleared. A verified account also means your wallet
details are locked to you, so nobody else can redirect your cash-out. For players in Manila and Antipolo, the mobile upload path works just as well as desktop — photo taken, submitted, done.
- Open Verification Tab — Find the verification section under your phgalaxy account settings and tap to start the document upload.
- Upload a Valid ID — Submit a clear photo of a government-issued ID — passport, driver's licence, or PhilSys card are all accepted.
- Submit a Selfie — Take a selfie holding your ID so we can match the face to the document. Good lighting makes the review faster.
- Await Confirmation — Our team reviews your submission and updates your account status; you will see a confirmation notification once cleared.